Vouchers 

Vouchers are issued and sent after receiving a definitive confermation. Vouchers include all the details about the service and must be presented at any check-in. Prague point Ltd. is not reponsible for any charges icurred by lack of vouchers.

Check-in, check-out

Check-in for all hotels and apartments is at 14:00, check-out is at 10:00. (These times may vary if your voucher indicates another time or in the case that a special arrangement was previously made with our agency in writing.)

Our office

Our office is open every day from 9:30 to 19:00. During the peak season we extend our opening hours until 21:00.

For more informations about us:
                                 
                                 Cklick here   
                     

Alternative services

Prague point Ltd will offer and book alternative services wherever possible when the requested service is not available. An alternative service is offered at the same or higher quality as the service requested. Please advise us if you don't wish to have any alternative services.

Payments   

Payment of your stay may be made in advance or at the time of your arrival. We accept cash paymant and credit cards (VISA, AMEX, EC/MC). Deposit for at least one night or credit card guarantee is required at the time of confirmation.  Vouchers will be send after recieving it.

Cancellations & Charges

In the event of the cancellation of a previously confirmed booking a cancellation charge may apply (except in the event of having made prior special arrangements with our agency in writing).